Frequently Asked Questions

How is BoldAge adapting care delivery during COVID-19?
BoldAge PACE participant’s and staff are at the heart of what we do, which is why we have implemented many safety measures to keep everyone safe and healthy during this time. Additional safety measures have been put in place to allow the PACE center to remain open and to provide appropriate services to allow participants who choose to stay at home, to remain at home safely. Some of the safety measures currently in place include: (some items listed only pertain if included in your individualized plan of care).
  • Mask and Social Distancing while in the center
  • Limited Number of Participants on Transportation Vehicles at one time
  • Home Delivered meals and Home Care nursing services, if indicated
  • Medication Delivery and set up in the home
  • Daily Participant and Staff Symptom Screening upon entering the PACE center
  • Home Care staff self-screen and report any signs and symptoms of illness to their supervisor prior to the beginning of their shifts
  • Use of Telehealth
  • The PACE center and transportation vehicles are cleaned and sanitized regularly utilizing approved products to protect against COVID-19
BoldAge PACE is continually evaluating the CDC COVID-19 guidelines, any state specific recommendations, and adhering to any additional requirements set forth by the Centers for Medicare and Medicaid (CMS).
What is a PACE program?
PACE (Programs of All-Inclusive Care for the Elderly) is a national managed care program for seniors in need of a nursing-home level of care, but who desire to stay in their homes. PACE offers a wide range of services and care that are specifically designed to keep seniors out of institutions, as healthy and independent as possible and living at home. Most often there is no cost to the participant.
Why enroll in a PACE program?
Enrolling in a PACE program enables participants to enjoy the comforts of home while getting needed care and supervision during the day. This allows caregivers freedom to work and tend to their own needs. The program is built on the belief that seniors with chronic care needs are better served in the community, when possible.
Who is eligible for the PACE program?
To be eligible, participants must be at least 55 years of age, clinically and financially eligible, and able to live safely at home with the support of the PACE program. Participants must also live in a PACE service area. If you are eligible for Medicaid, there are no monthly premiums, deductibles, or copayments for any drug, service or care provided by your PACE team.
How do I enroll in a PACE program?
Once eligibility has been determined, an Enrollment Agreement is completed and signed. This agreement contains information such as demographics, a description of benefits, effective date, explanation of policy premiums, and care.
What can I expect to happen after I enroll?
An initial comprehensive assessment is usually completed by the date of enrollment or a within a few days after so a care plan can be presented to the participant.
What services are provided at a PACE center?
PACE centers provide participants with ongoing needs care along a broad continuum. These services include nursing and personal care, as well as physical, occupational and recreational therapy. Meals and nutritional counseling promote wellness and many forms of healing. Social services are provided to help participants and their family members. Other services include the following:
  • Adult Day Care
  • Dentistry
  • Emergency Services
  • Home Care
  • Hospital Care
  • Laboratory / X-ray Services
  • Meals
  • Medical Specialty Services
  • Nutritional Counseling
  • Nursing Home Care
  • Occupational Therapy
  • Physical Therapy
  • Prescription Drugs
  • Primary Care
  • Recreational Therapy
  • Social Services
  • Social Work Counseling
  • Transportation
Are doctors available at the center?
Each PACE program has a group of physicians on staff providing medical care as needed. This group is typically composed of a medical director that guides the program and oversees the other physicians. PACE physicians become familiar with the history, needs and preferences of each participant. Medical specialties, such as audiology, dentistry, optometry, podiatry and speech therapy are usually present.
What if I need to see another specialist and how will I get there?
PACE organizations provide all medically-necessary transportation to the PACE center for activities or medical appointments. You can also get transportation to appointments in the community.
What is the goal of PACE?
The goal is to help achieve and maintain the highest functional level for each participant, keeping in mind that each person has a different maximum potential. PACE programs seek to effectively manage chronic conditions and reduce the number of hospitalizations while keeping participants connected to their community. PACE organizations focus on helping the older adults in need of care and support to live in the community for as long as possible.

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Connect With a Senior Care Expert

We strive to be accessible to older adults and their families, caregivers, healthcare providers and our future team members. Please complete the form below or call us at 855-801-BOLD (855-801-2653). You can also view answers to frequently asked questions on our FAQs page.

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